Get in Touch
We'd love to hear from you. Whether you have questions, feedback, or partnership ideas, we're here to listen. Reach out and let's start a conversation.
Direct Contact
We're currently building out our direct contact channels. In the meantime, you can connect with us through the options below.
Response Time
We aim to respond to all inquiries within 24–48 hours. Your message matters to us, and we're committed to thoughtful, timely replies.
What We're Here For
Customer Support
Questions about your account, features, or how to use Dreamworlds.io
Feature Requests
Ideas for new features or suggestions to improve your experience
Partnerships
Collaboration opportunities and business development inquiries
Media Inquiries
Press, interviews, and media coverage requests
Bug Reports
Technical issues and problems you've encountered
General Questions
Anything else about Dreamworlds.io and our mission
Frequently Asked Questions
How do I reset my password?
On the login page, click "Forgot Password" and follow the instructions sent to your email. You'll be able to set a new password and regain access to your account immediately.
How do I delete my account?
You can delete your account from your account settings under "Privacy & Data." All your dreams and interpretations will be permanently removed. If you need help, our support team is happy to assist.
How long does it take to get a response?
We typically respond to inquiries within 24–48 hours. During peak times, it may take slightly longer, but we read and value every message we receive.
What should I include in my support request?
Please provide as much detail as possible: what you were trying to do, what happened instead, and any error messages you saw. This helps us resolve your issue faster and more accurately.
Do you offer refunds?
Dreamworlds.io is free to use. If you have questions about any paid features or subscriptions, reach out and we'll be glad to clarify our pricing and policies.
How do I report a bug?
Describe the bug in as much detail as possible, including when it happened, what you were doing, and what device or browser you were using. Bug reports help us improve the platform for everyone.
Ready to Get Started?
If you have questions before signing up, we're here to help. Create your free account and start exploring your dreams—no credit card required.
What We're Here For
We value every inquiry and feedback from our community. Whether you have a question, feature idea, or partnership opportunity, we're ready to listen and help.
Customer Support
Account issues, login problems, technical troubleshooting, or general platform questions—we're here to help you get the most from Dreamworlds.io.
Feature Requests
Have an idea to improve the platform? We actively listen to user feedback and use it to shape the future of Dreamworlds.io.
Partnerships
Interested in collaborating? We explore partnerships with therapists, wellness platforms, researchers, and organizations aligned with our mission.
Media & Press
Journalists, bloggers, and media outlets—reach out for interviews, quotes, or information about Dreamworlds.io and our approach to AI-powered dream analysis.
Bug Reports
Found a technical issue? We take bugs seriously and appreciate detailed reports that help us maintain a smooth, reliable experience.
General Feedback
Your thoughts matter. Share your experience, suggestions, or anything else on your mind—we read and value every message.
What to Expect
Response Time
We aim to respond to all inquiries within 48 hours during business days.
Thoughtful Engagement
We read carefully and respond personally—no automated replies or generic templates.
Your voice shapes Dreamworlds.io. Whether you're a user, partner, or curious explorer, we're grateful for your engagement and commitment to making AI dream interpretation more accessible and meaningful.
Ready to reach out? Head to our contact page to find the best way to connect with us.
Get in TouchFrequently Asked Questions
Find quick answers to common questions about your Dreamworlds.io account, features, and support.
How do I reset my password?
On the login page, click "Forgot Password" and enter your email address. You'll receive a link to reset your password within minutes. Follow the link, create a new password, and you'll be able to log in immediately. If you don't receive the email, check your spam folder or contact support.
How do I delete my account?
You can request account deletion from your account settings under "Privacy & Data." Select "Delete Account" and confirm your request. Your account and all associated dream data will be permanently deleted within 30 days. This action cannot be undone, so make sure you've exported any dreams you want to keep first.
How do I report a bug?
We take bugs seriously. In your account settings, look for "Report a Problem" and describe what you experienced. Include details like what you were doing when the bug occurred, what browser or device you're using, and any error messages you saw. Our team reviews all reports within 24 hours and will reach out if we need more information.
How long does it take to get a response?
We aim to respond to all inquiries within 24 business hours. Most account-related questions and bug reports get responses much faster—often within a few hours. During peak times, responses may take up to 48 hours. For urgent issues, mark your inquiry as "Priority" in your support ticket.
Billing and subscription questions
You can manage your subscription and billing information in your account settings under "Billing." Update your payment method, view invoices, or cancel your subscription anytime. There's no lock-in period—you can cancel immediately, and you won't be charged for the next billing cycle. If you have questions about charges, reach out to support with your order number.
Technical troubleshooting
If you're experiencing technical issues, try these steps first: clear your browser cache, log out and log back in, or try accessing Dreamworlds.io from a different browser. For app issues, make sure you have the latest version installed. If problems persist, describe what's happening in a support ticket and include your device type, browser version, and any error messages you see.
Data privacy and security questions
Your dream data is encrypted end-to-end and stored securely on our servers. We never sell or share your data with third parties. Your dreams are completely private—only you can access them unless you explicitly choose to share. We comply with GDPR, CCPA, and other privacy regulations. You can download a copy of all your data anytime from your account settings.
Feature and usage questions
Our help center has detailed guides for every feature—from submitting your first dream to using the pattern analysis tool. If you can't find what you're looking for, check out the in-app tutorials or reach out to support. We're always happy to walk you through how to get the most from Dreamworlds.io.
Partnership inquiry process
Interested in partnering with Dreamworlds.io? We're open to collaborations with therapists, wellness platforms, research institutions, and more. Send a partnership inquiry from the contact page with details about your organization and what you have in mind. Our team will review it and get back to you within one week to discuss possibilities.
Didn't find your answer?
If your question isn't covered here, we're here to help. Reach out to our support team—they'll get back to you quickly with the answers you need.
Contact Support